Indicators on Telus technical support You Should Know

Indicators on Telus technical support You Should Know

Blog Article

Each and every individual who phone calls the tech support number is planning to speak to an actual person immediately.  Nobody desires to should jump via a maze of thoughts in hopes of only getting place inside a que to talk to a real particular person!  

Also, our telephone line to the home arrived down in the windstorm one other evening, as did our neighbors. We do not use a landline any longer, nevertheless the cable is in the street and continue to linked on the house end. I advised that They simply remove it fully. They said as I did not have an active landline, they might not send a technician out to scrub up the wire in the midst of the road.

We're sorry to listen to about each one of these complications you've skilled with both tech support and billing. Be sure to mail us A personal information, and we’ll do the job to acquire you the help and observe-up needed to take care of these concerns immediately.

@chris14 I desired to distinct up some inaccurate details. We'll fix TELUS owned downed lines at no cost. We'll only eliminate the line totally for development/renovation purposes but there's a charge concerned. We sent you a private message just in case you want to maneuver ahead with either state of affairs. 

• I initially renewed my agreement immediately after Talking having an agent named Abdul, who gave me a offer that I recognized, even though it couldn’t match a proposal from Rogers.

I'd also like to understand why this was eradicated? Appears to be stupid that we now need to call tech support to carry out something which we didn't need to have the for previously 

  I was not telling but attempting to speak to him however he obtained mad and hung up.  This is absurd and very Terrible customer service.  I might be pulling my two strains from Telus . If This is actually the customer service consumers are receiving out of your reps than you might want to supply it in other places.  I have already been with Telus for approximately fourteen yrs and It can be rather sad that it has come to this . Thinking about these threads and reviews remaining by Some others it seems I'm not the one one particular.  

  I am instructed to speak to Loyalty and determination and continue to acquiring no where.  I have managed to talk to 2 individuals who identified as them selves supervisors while in the Philippines, who couldn't aid me.

The TELUS team acknowledges that our get the job done spans several Territories and Treaty regions and we're grateful for the traditional Know-how Keepers and Elders who will be with us today, those who have long gone in advance of us along with the youth that encourage us.

so i called the customer server (Jane) to solve The difficulty immediately after explaining the specific situation and what It is really take place, The agent just facet with her partner and she lied with regard to the credits and savings they faraway from my account for a faithful customer with Telus and he or she mentioned the credits expired and now not accessible, she think I am stupid, In case the price cut has expired i must see the expiration day on my bill like i telus billing support see on household service bill.

Auto-counsel allows you immediately narrow down your search results by suggesting achievable matches when you sort.

I would love a phone from someone that has some selection earning electrical power on how I can near my accounts and become completed with Telus.  

My professional is a VERY individual male. He taught me how to repair my challenge in quite a few uncomplicated methods. What’s a lot more, he guided me as a result of each phase, from time to time in excess of once. I'm genuinely grateful!

Seems like all we are able to do now could be air our grievances on the community forum from the hopes of somebody ready of authority can actually do anything over it.  

I'll terminate many of the services residence and cellular with Telus and tell my family and friends to do so, which was the worst experience I acquired with Telus